Sites covered by this Privacy Statement
Links to non-Side By Side, Inc. websites
Collection of personal information
To serve you better and understand your needs and interests, Side By Side, Inc. collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable. For example, when you order products or services, request information, subscribe to marketing or support materials, register yourself or your Side By Side, Inc. products, enter contests or participate in surveys, or apply for a job at Side By Side, Inc., we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, contact preferences, educational and employment background, and job interest data.
In addition to the information you provide, Side By Side, Inc. may also collect information during your visit to an Side By Side, Inc. website through our Automatic Data Collection Tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at an Side By Side, Inc. website. They may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with Side By Side, Inc. websites) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. Side By Side, Inc. may also use some of these Automatic Data Collection Tools in connection with certain emails sent from Side By Side, Inc. and therefore may collect information using these tools when you open the email or click on a link contained in the email.
Side By Side, Inc. also collects information from commercially available sources that it deems credible. Such information may include your name, address, email address and demographic data. The information Side By Side, Inc. collects from its commercial sources may be used along with the information Side By Side, Inc. collects when you visit Side By Side, Inc.’s websites. For example, Side By Side, Inc. may compare the geographic information acquired from commercial sources with the IP address collected by Automatic Data Collection Tools to derive your general geographic area.
How we use your information
The information Side By Side, Inc. collects to understand your needs and interests helps Side By Side, Inc. deliver a consistent and personalized experience. For example, Side By Side, Inc. may use your information to
- assist you in completing a transaction or order;
- communicate with you about products and services;
- provide service and support;
- update you on new services and benefits;
- provide personalized promotional offers;
- select content to be communicated to you;
- personalize some Side By Side, Inc. websites;
- allow you to participate in contests and surveys; and
- contact you for market research regarding Side By Side, Inc. products or services.
We will give you the opportunity to choose your privacy preferences regarding the communications we send.
The testimonials posted on our Web site are only posted with the expressed permission of the individual or company who provided that testimonial.
Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Side By Side, Inc. and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
How we share your information
Side By Side, Inc. will not sell, rent or lease your personal information to others except as described in this Statement. Side By Side, Inc. shares personal information in the following ways: Side By Side, Inc. retains service providers and suppliers to deliver complete products, services and customer solutions and to assist Side By Side, Inc. with marketing and communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live-help, email service providers, automated data processors, and shipping agents. Suppliers and service providers are required by contract to keep confidential the information received on behalf of Side By Side, Inc. and may not use it for any purpose other than to carry out the services they are performing for Side By Side, Inc..
Side By Side, Inc. will require the export of your personal information to other Side By Side, Inc.-owned business entities in the US and Worldwide in accordance with this Statement to satisfy your request. Such export is a requirement of providing the information to Side By Side, Inc.. Except as described in this Statement, Side By Side, Inc. will not share the personal information you provide to Side By Side, Inc. with non-Side By Side, Inc. third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of Side By Side, Inc. or its subsidiaries; or (iv) protect the personal safety of Side By Side, Inc. employees and third parties on Side By Side, Inc. property. Circumstances may arise where, whether for strategic or other business reasons, Side By Side, Inc. decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Side By Side, Inc.’s practice to seek appropriate protection for information in these types of transactions.
Side By Side, Inc. does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children’s online activities and interests.
Your choices and selecting your privacy preferences
Side By Side, Inc. gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and also choose to receive Side By Side, Inc. general communications. We give you a choice regarding delivery of Side By Side, Inc. general communications by postal mail, email and telephone.
You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods, which are listed in the following sections. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, critical updates, or other administrative and transactional notices as the primary purpose of these communications is not promotional in nature.
The email communications that you receive from Side By Side, Inc. will be provided in accordance with this statement. Some email communications may utilize automatic data collection tools.
Subscription communications include email newsletters, product updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt out of receiving them by using one of the following methods:
- Select the email "opt out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication.
- Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions.
- Contact Side By Side, Inc. directly. Be sure to provide your name, email and postal address, and specific relevant information about the Side By Side, Inc. subscriptions that you no longer wish to receive.
Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from Side By Side, Inc. where accepting the communications is a condition of receiving the services.
Side By Side, Inc. general communications
Side By Side, Inc. general communications provide information about products, services, and/or support. This may include new product information, special offers, or invitations to participate in market research.
Access to and accuracy of your information
Side By Side, Inc. strives to keep your personal information accurately recorded. Side By Side, Inc. provides individuals with reasonable access to personal information that they provided to Side By Side, Inc. and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to Side By Side, Inc. you can return to the Web page where you originally submitted your data and follow the instructions on that Web page, or contact us directly.
Keeping your personal information secure
Side By Side, Inc. takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Side By Side, Inc. utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see the symbol of either an unbroken key or a closed lock (depending on your browser) at the bottom of your browser window.
Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment processing, Side By Side, Inc. subscribes to a fraud management service. This service gives you and Side By Side, Inc. an extra level of security to guard against credit card fraud and to protect your financial data.
Changes to this statement
If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our home page. Contacting us We value your opinions. If you have comments or questions about our privacy statement, please send them to us at the following address:
Side by Side, Inc.
9506 San Diego rd.
Austin, TX 78737 USA